Revenues Apprentice

 

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Revenues & Benefits apprenticeship (Level 3)

Salary: £21,255 per annum

Job title:

Revenues Apprentice

Job Description:

Discover exciting opportunities to grow as a revenues & benefits apprentice

Join us as a revenues & benefits apprentice, and get real, on-the-job training and experience as well as a recognised professional qualification in business fundamentals. This is an exciting opportunity to grow your knowledge and confidence as you find out how our business works, as well as earn a competitive salary. After a full induction and initial training program, you’ll join our team full-time as a revenues and benefits apprentice with time set aside so you can continue working towards your diploma.

You’ll join us at Capita in our C&P Resilience Services division. Here, we manage tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more – making it easier for council teams to concentrate on doing what they do best. In this permanent role as a revenues apprentice, you’ll help to deliver an accurate housing benefit, council tax reduction and revenues processing service in a cost effective and caring manner. When your apprenticeship has ended, you’ll have plenty of opportunities to grow your career!

As part of Capita apprenticeships, you will have access to Capita Academy’s core competencies portfolio. You’ll attend sessions both virtually and in person developing competencies such as self-awareness, resilience, communicating with impact and building collaborative relationships.

This role is hybrid, and you’ll have the ability to work from home or in an office local to you. No matter where you’re located, we’ll give you all the support you need, with a structured induction program to prepare you for the role, a buddy, a career coach and regular check-ins with your team manager as well as mentoring towards your qualification. You’ll also have access to a wealth of information, guidance and support through our wellbeing hub including mental, physical, social and financial wellbeing You’ll work 37.5 hours a week, Monday to Friday, 9am-5.30pm, and will be paid a salary of £21,255 per year.

What you’ll be doing:

• updating and maintaining computer records

• processing revenues, housing and council tax support accounts and claims

• investigating information to ensure council tax and business rates are correct

• keeping up to date with ever-changing regulations and legislation

• working with other organisations, such as Revenues and Customs and the DWP by telephone

• providing information and advice in response to enquiries about liability and recovery.

What we’re looking for:

• great written and verbal communication skills

• the ability to work independently and as part of a team

• a positive attitude and eagerness to learn

• a good telephone manner and the ability to adapt your approach to different situations

• the ability to learn the use of different IT software, including Microsoft Office.

What’s in it for you?

• £21,255 per year

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• the ability to work from home and in an office local to you if that’s something you’d like to do

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To comply with eligibility guidelines, you’ll also need to provide evidence of /confirm the following:

• You’ll be aged 16 or older, and will not be in full-time education at the apprenticeship start date (Nov 2022)

• You do not hold a qualification in a related subject area at the same level or above

• Proof of residence in England for the duration of your apprenticeship

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

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